Products

SmartPOS and Queue Management

SmartPOS and Queue Management

Description

Our Smart Solution range is designed to optimize the checkout area—the most critical touchpoint of the customer journey. By combining SmartPOS and Queue Management, we provide a sophisticated ecosystem that automates staff communication and enhances the shopper experience through real-time data and audio-visual guidance.

Tailored for Modern Retail & Groceries

This solution is particularly effective for high-traffic grocery stores and supermarkets, where managing customer flow and staff efficiency is vital. It streamlines the checkout process, reduces perceived waiting times, and ensures that staff are always where they are needed most, directly impacting both operational costs and customer loyalty.

Intelligent Checkout Management

The SmartPOS system transforms how your cash registers operate. It features an automated audio and visual management system for opening or closing lanes, ensuring customers always know exactly where to go via clear visual displays. To maintain smooth operations, the system includes a 'call for assistance' feature, allowing staff to be summoned to the register instantly at the push of a button.

Advanced Audio & Internal Communication

Beyond the checkout line, SmartPOS serves as a powerful communication hub. It manages periodic audio announcements for in-store advertising to boost sales, as well as internal notifications to alert staff of specific tasks—such as the completion of a baking program or restocking needs.

Queue Optimization

For high-traffic environments, the system can be expanded with the Callidus Queue Management module, ensuring waiting times are kept to a minimum through intelligent flow analysis.

A Unified Ecosystem: The EAS Connection

The true power of SmartPOS lies in its seamless integration with our EAS portfolio. By combining loss prevention with checkout management, we offer a comprehensive store solution. This unified approach allows for synchronized data—where security events and checkout throughput can be monitored together—providing retailers with total control over both store safety and operational efficiency.

Integration & Connectivity

Designed for the modern IT infrastructure, our Smart Solutions are fully MQTT and REST API accessible, allowing for seamless integration into your existing store management software and real- time data monitoring.

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